This piece provides a summary of The Case for Good Jobs: How Great Companies Bring Dignity, Pay, and Meaning to Everyone’s Work, a book talk EOP hosted with MIT Professor Zeynep Ton in 2023.

This playbook, developed by A—B Partners, is part ot the Aspen Institute Economic Opportunities Program’s Shared Success project. Shared Success is working with CDFIs across the US to help them integrate job quality into their financing and advising services. This playbook offers findings and recommendations on how best to communicate the importance of job quality to owners of small- and medium-sized businesses.

This piece is a call to action for workforce development, advocating not just for a job quality framework for the sector’s work with clients but also for the need to increase job quality for practitioners themselves.

This op-ed, originally published in the Chronicle of Philanthropy, discusses how philanthropy can help support job quality as the federal government invests in clean energy and infrastructure.

This article discusses EOP’s research and lessons learned on how philanthropy, employers, practitioners and policymakers can support good jobs for young adults.

Apprenticeships and structured work-and-learn programs, once focused primarily on younger people in particular careers, are valid options for adults and those with adult responsibilities who want or need to work while gaining their education. A new generation of these models is emerging, focusing more deeply on expanding talent pipelines, creating pathways into different industries, and offering the benefits of apprenticeship and work-and-learn models to populations that have previously been marginalized from both work and learning. This brief describes several company-led models, reaching new populations and creating meaningful opportunities for both learning workers and businesses to succeed.

Aon’s apprenticeship program has drawn widespread attention for a reason. It works. Since its inception in the US in 2017, the firm has supported nearly 300 apprentices. Within the Chicagoland cohorts, Aon reports an apprenticeship completion rate of more than 80%. Successful completion requires that students meet performance standards for both work-based learning and academic program requirements. The program is intentionally inclusive, supporting apprentices of color, women, and first-generation students as they move into good jobs. Students graduate from their programs debt-free, as Aon covers all costs of attendance at partner colleges. Aon also pays salary and benefits for apprentices, with starting salaries of $42,000-46,000 depending on location. Upon completion of the program, apprentice graduates are offered full-time employment and work in many departments, including insurance, IT, and human resources, and enter those roles as experienced, valued colleagues who earn competitive wages with exceptional benefits packages.

This brief, featuring McDonald’s Archways to Opportunity, Amazon’s Career Choice, and UPS Metropolitan College programs, describes this rare but exciting program design aspect, wherein large employers work to develop talent for opportunities beyond the business.

LeeHealth is the largest public health system in the state of Florida, serving Lee County and the surrounding areas. With over 14,000 employees and 1,800 beds, the nonprofit system engages with more than 2 million patients each year through its four acute care hospitals, two specialty hospitals, multiple skilled nursing facilities, outpatient centers, and walk-in clinics. Like many health care systems, Lee Health has persistent and acute challenges within its talent pipeline, especially among frontline staff. In nearly all hospitals, some patients require more monitoring and support than clinical staff can provide. These patients may be at risk of falling, struggle with confusion or agitation, or be at risk of harming themselves or others. The system had been exploring moving to virtual monitoring and observation for years, shifting the “safety tech” role from in-person to virtual. Lee Health needed a unified system that could enable quick decisions, comprehensive information, and, especially, clear communications between safety techs and clinical staff. After safely piloting the virtual safety tech role, employees are now observing patients in all four acute care facilities. The program has resulted in improved job quality for techs and cost savings for the system. Supported by effective upskilling and thoughtful implementation, Lee Health realized financial benefits and created new capacity to support patients and clinical staff.

HCAP Partners – a fund providing debt and equity growth capital to lower-middle market companies – has developed this operational impact approach to assess job quality standards and improvements in portfolio companies through a quantitative measurement system. HCAP has identified five key attributes of job quality that fall within the categories of economic opportunity and health and wellness. HCAP engages with businesses to collect data, develop a baseline assessment, and build a strategic roadmap to implement and improve workplace initiatives for creating and maintaining high quality jobs. While this bespoke measurement system is designed to meet HCAP’s needs, other investors, lenders, and practitioners who work with businesses to improve job quality may find HCAP’s job quality definition and measurement framework useful in developing their own tools.