This profile describes Linda Nguyen’s efforts to establish Community Benefits Agreements (CBAs) during her tenure with Jobs to Move America, a policy advocacy organization. JMA has taken an innovative approach to CBAs, developing contracts with businesses that receive public infrastructure funding. This resource can be useful for practitioners exploring different ways to structure CBAs to support quality jobs as well as those interested in the intersection of job quality and environmental advocacy.

This profile documents how YouthBuild Philly engages retail businesses to strengthen equity, inclusion, and retention for the young people the organization serves. Key practices include identifying quality jobs and providing training and coaching to frontline managers to foster supportive supervision. Workforce organizations seeking to forge stronger business partnerships that improve worker retention can learn from these approaches.

This research report offers an overview of labor trends and systemic barriers to employment to contextualize Black women’s current economic and occupational status. The authors explore the history of Black women’s economic mobility; how occupational segregation, discrimination, and stereotypes impact Black women’s experiences in the labor market; and offer recommendations aimed at increasing economic equity. This resource may be of particular interest to individuals and organizations focused on learning about or addressing systemic barriers to race and gender equity in the labor market.

This series, informed by local job quality initiatives, can support workforce development professionals interested in beginning or strengthening engagement with employers to improve job quality. The reports are organized around three areas: 1) Strategies for Resourcing Job Quality Initiatives, with a focus on co-investment strategies with employers; 2) Practitioner competencies that can support staff engaged in job quality efforts with employers; and 3) Employer readiness characteristics to consider when determining employer partners. The last report also includes a link to a resource to help practitioners navigate employer resistance to change efforts. This series may also be useful for others interested in partnering on local job quality efforts, including economic development professionals and employers.

The Employer Engagement Question Bank is designed to help workforce professionals engage in conversations with businesses to support the job seekers they work with. This tool can be used to learn about a business with an eye toward providing workforce services, developing expertise about industry norms and practices, and building relationships that build credibility in discussions about strategies for promoting worker retention and advancement. The tool includes questions to build understanding of the business, its workforce needs, and a range of job quality factors including compensation, opportunities for advancement, and equity and inclusion. Workforce development practioners and other professionals who support workers can adapt the tool to meet their employer engagement goals.

This report examines definitions and research on job quality and provides a job quality framework based on findings. It focuses on job quality elements with the potential to support economic mobility. Designed to provide common ground for discussions around job quality, this report may be useful for practitioners and employers interested in exploring job quality frameworks and the link between job quality elements, worker well-being, and upward mobility.

This report addresses worsening job quality during the COVID-19 pandemic, using data from the 2020 Great Jobs Survey and building on the 2019 Great Jobs report. Among other insights, the report addresses how COVID-19 had a differential impact on high wage versus low wage workers, how job quality before the pandemic predicted job quality changes during the pandemic, and how COVID-19 has created new job quality challenges, such as increased remote work.

This webpage offers guidance on how to protect the health and safety of domestic workers during the COVID-19 pandemic. Included are resources specifically for different domestic work occupations, such as housecleaners, nannies, and caregivers. There is guidance on how to speak with employers about returning to work and sample agreements between workers and employers to ensure safety in the workplace. These resources are geared towards domestic workers, but can also be used by worker advocates, workforce professionals, and employers to support worker safety–and can be applied to public health emergencies beyond COVID-19.

Before the pandemic, food and drinking establishments were an important part of the business fabric in communities across the country, and these businesses employed over 12 million people. But as food businesses lost customers during the crisis, millions of restaurant workers lost work. Food and drinking establishments have been an important source of employment for women and people of color, who are over-represented in the industry’s lower paid occupations.

In this conversation we talk about ideas for business practices, public policies, and partnerships, including an innovative public/private effort that’s addressing the interests that workers, small business owners, and communities all share in a thriving restaurant sector.

For many workers, jobs with low-wages and limited benefits left them uniquely vulnerable during the pandemic. This webinar features leaders from organizations that have worked with vulnerable workers to discuss how they are adjusting to new needs and challenges. This conversation features opening remarks from Dan Porterfield, president and CEO of the Aspen Institute, and a focus on strategies for strengthening supervision of frontline workers. Quality supervision is a key element of a quality job, and supervisors can play key roles in supporting frontline workers. We heard about two organizations’ work with companies on supervision of frontline workers and how that work changed in the context of COVID-19.