The Employer Engagement Question Bank is designed to help workforce professionals engage in conversations with businesses to support the job seekers they work with. This tool can be used to learn about a business with an eye toward providing workforce services, developing expertise about industry norms and practices, and building relationships that build credibility in discussions about strategies for promoting worker retention and advancement. The tool includes questions to build understanding of the business, its workforce needs, and a range of job quality factors including compensation, opportunities for advancement, and equity and inclusion. Workforce development practioners and other professionals who support workers can adapt the tool to meet their employer engagement goals.

The Voices from the Frontline initiative produced this brief to elevate the conversation around job quality in the workforce development field and what a focus on job quality for frontline workforce professionals could look like in practice. In addition to quantitative measures such as wages, the authors note that feeling a sense of purpose and ownership over one’s work can be beneficial for workforce professionals and the workers they serve. This publication has applications for workforce development organizations as they work to assess and improve their own internal job quality metrics.

This report examines definitions and research on job quality and provides a job quality framework based on findings. It focuses on job quality elements with the potential to support economic mobility. Designed to provide common ground for discussions around job quality, this report may be useful for practitioners and employers interested in exploring job quality frameworks and the link between job quality elements, worker well-being, and upward mobility.

This report addresses worsening job quality during the COVID-19 pandemic, using data from the 2020 Great Jobs Survey and building on the 2019 Great Jobs report. Among other insights, the report addresses how COVID-19 had a differential impact on high wage versus low wage workers, how job quality before the pandemic predicted job quality changes during the pandemic, and how COVID-19 has created new job quality challenges, such as increased remote work.

In this event, Eduardo Porter discusses his book, American Poison: How Racial Hostility Destroyed Our Promise, in which he examines “how racial animus has stunted the development of nearly every institution crucial for a healthy society, including organized labor, public education, and the social safety net.” This book talk with the Eduardo discusses how we arrived here and the lessons history holds for finding a better way forward.

In an engaging book, Beaten Down, Worked Up – The Past, Present, and Future of American Labor, veteran New York Times reporter Steven Greenhouse relates how working people organized to address similar challenges in the past, how the gains they achieved began to erode, and how working people today are again finding their voice. Like their predecessors, workers are uniting in common purpose to respond to today’s challenges and demand a better world of work for themselves and for future generations.

Enjoy this conversation with one of the nation’s leading labor reporters discussing the past, present, and future of work in America and the role of working people in determining that future.

The future of work has received an avalanche of attention over the past several years from the media, academics, and policymakers. However, most discussion has been theoretical and speculative. And the challenges facing opportunity youth have largely been left out of this conversation. Given this context, the Aspen Institute Economic Opportunities Program and Aspen Institute Forum for Community Solutions, with support from the Citi Foundation, developed a practical approach and toolkit that community leaders can use to begin to learn how the future of work is playing out right now in their local economies. The toolkit includes a framework and questions to guide conversations with employers and young adults to learn from them about the nature and structure of work in specific occupations and what’s changing now; a guide to resources for conducting background labor market research to inform conversations; and sights from three organizations that pilot-tested the approach and toolkit in their communities

Good Jobs, Good Business is a comprehensive toolkit for small business owners seeking to improve job quality. The toolkit includes sections on Employee Compensation, Scheduling and Paid Leave, Hiring and Professional Development, Employee Engagement, Health Benefits, Retirement and Wealth Building, Racial Equity, and Covid-19. Each section helps users develop a business case and provides guidance on implementing new policies. This resource is designed for small business owners but can also be used by partners (including lenders and workforce development organizations) to coach businesses on job quality improvements with potential business benefits.

In this article, the authors present findings from their research demonstrating the benefits of profit-sharing and worker ownership models for both employees and businesses. They describe different models of profit-sharing and also cite past studies documenting a range of benefits for employees participating in these businesses, including higher wages and better benefits compared to peers. This article has application for business leaders exploring different job quality strategies as well as policy and economic development leaders positioned to expand the use of profit-sharing models.

This report details the findings from a randomized 2019 Gallup survey of over six thousand American workers to understand their perspectives on job quality. The study offers a definition of job quality based on ten dimensions workers care about and provides useful findings and implications about who has a quality job and how job quality impacts quality of life.