The US government is the largest purchaser of goods and services in the world, spending over $600 billion per year. And public procurement exceeds $2.1 trillion annually when state and local governments are included. In this event, panelists consider what it would mean if good jobs principles were embedded in procurement decisions.

As growing numbers of business owners retire, efforts are underway to help them convert their business to employee ownership, including worker cooperatives. Despite this momentum, however, worker cooperatives remain a small part of the US economy, and growing the model can be challenging. In this event, panelists share success stories — at home and abroad — and discuss what we can learn from them, including how to remove barriers to cooperatives’ growth.

It takes intention to design a workplace culture that fully leverages the strengths of employee ownership. In this event, panelists discuss the diverse ways that employee ownership can be realized for a business, including employee stock ownership plans, employee ownership trusts, worker-owned cooperatives, and equity compensation programs. Each holds different advantages and disadvantages, and they can differ in their profit sharing, costs, flexibility, and how workers are involved in decision making.

In this event, panelists discuss the promise of work-based learning. When designed well, work-based learning provides a number of benefits to workers and businesses. Approaches such as apprenticeship, on-the-job training, and other forms of employer-sponsored training can offer workers the opportunity for upward mobility and the chance to earn and learn at the same time, while employers gain a more engaged and skilled workforce.

The Hartford has a large workers’ compensation business, ranked 2nd in the nation based on direct written premiums. Workers’ compensation is insurance that provides coverage in the form of cash payments or medical care for workers who are injured on the job. Recently, the company discovered that a significant proportion of claims that were made through the workers’ compensation department were relatively simple claims, referred to as “medical only,” that required only coverage for medications or medical care and not more complex areas such as lost wages or time off work. Medical-only also includes claims that do not require any significant medical intervention or service, as well as claims where the treatment was completed before the claim was filed. This area represented a prime opportunity for automation, where work previously done by a claim administrator would instead be automated using custom-built computer algorithms, freeing up staff members to do more complex work. They determined that some medical-only claims processes could be automated, eliminating multiple human touchpoints without sacrificing compliance or customer outcomes. As with other automation efforts, AI often creates significant financial returns and efficiency gains, giving work previously done by humans to a machine. Unlike many automation efforts, though, The Hartford did not find savings through eliminating workforce. Rather, they took the opportunity created by the automation and reformed roles to fill different business needs, enabling the entire workers’ compensation department to handle more, more efficiently.

This piece reflects on the Aspen Institute Economic Opportunities Program’s event “Democratizing Work: The Role, Opportunities, and Challenges of Worker Cooperatives in the US,” which introduced the US movement for worker cooperatives and discussed their potnetial to improve job quality.

With rising inflation, stagnant wages, deeply rooted inequalities, and increasingly concentrated profits, the American economy is broken. More than 37 million Americans live in poverty, and although work is supposed to provide a route to a better life, 53 million people are stuck in jobs that pay low wages. Over the past 50 years, the balance of power between employers and workers has increasingly skewed toward employers. Workers have few opportunities to shape their working conditions and are too often trapped in dangerous, low-paid jobs. The United States faces a job-quality crisis. To reimagine the economy, restore a balance of power between workers and employers, and share prosperity today and for generations to come, we need bold, broad solutions. One solution gaining momentum is guaranteed income. At times understood narrowly as a replacement for income for jobs lost to automation, guaranteed income has a much longer history, with support at the nation’s founding, during the New Deal, throughout the civil rights movement, and more.

This brief explores guaranteed income as a tool for the unique and urgent economic challenges of today; it focuses on guaranteed income’s impacts on work and job quality. How might guaranteed income rebalance power and dismantle the inequalities that plague our current labor market? Can guaranteed income restore, rather than replace, the promise of work in America?

This piece from the Aspen Institute Economic Opportunities Program discusses how placing trust in workers is not just important for job quality but also improves business outcomes, as well as reflecting on the economy-wide implications of increasing trust in workers.

The profile features an interview with A Few Cool Hardware Stores founder and CEO, Gina Schaefer, who explains her decision to convert to an ESOP, the process of transitioning to employee ownership, and the challenges and successes she and the new employee owners have encountered along the way. Gina recently published a book, Recovery Hardware, about the business’s journey in helping revitalize neighborhoods and in supporting employees to improve their lives.

This issue brief reviews the history and current state of job design, highlights the benefits workers and businesses receive when jobs are designed with worker well-being in mind, and notes emerging issues and practices in job design related to technology, work-based learning, and employee ownership. We hope this brief sparks new thinking and conversations about how we can all encourage and contribute to designing work and workplaces that promote quality jobs.