The Family and Medical Leave Act, passed in 1993, guarantees up to 12 weeks of unpaid leave to covered workers and has been used over 100 million times since its inception. But since this leave is unpaid, many cannot afford to take it.

In addition, only a little more than half of the U.S. workforce is covered by FMLA since establishments with 50 or fewer employees are not covered by the law, and workers need to meet job tenure and hours worked requirements before becoming eligible. This situation is not only bad news for workers and customers, businesses themselves may experience decreased worker productivity and increased worker turnover when employees must put work ahead of health and family. As this issue gains attention, a number of states and localities are implementing or exploring paid sick or family leave laws.

In this conversation, panelists will discuss challenges faced by workers, parents and employers in managing this issue and explore ideas for practices and policies that can better support the workforce, families, and the economy.

In MIT Sloan professor Zeynep Ton’s game-changing book, The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs & Boost Profits, she proves that it is possible to offer good jobs to workers, low prices and excellent service to customers, and great returns to shareholders all at the same time. What makes good jobs not only possible but very profitable—even in low-cost service businesses—is a set of counterintuitive choices that transforms the company’s investment in workers into high performance. What are these choices? Offer less, combine standardization with empowerment, cross-train, and operate with slack. It’s a combination that lowers operating costs, increases worker productivity, and, as The Good Jobs Strategy shows over and over, puts workers—yes, even cashiers and stockroom workers—at the center of a company’s success.

In this book talk, Ton discusses The Good Jobs Strategy and its implications.

In this brief, we provide an overview of work in the direct-care industry and profile PHI (Paraprofessional Healthcare Institute), an organization dedicated to improving job quality in the industry. Our goal is to offer information to those involved in workforce development about the challenges of work in the direct-care industry and the strategies PHI uses to promote job quality improvements.

As one of our nation’s strongest training models, apprenticeship provides individuals the unique opportunity to work and develop their skills at the same time through a mix of paid on-the-job training and classroom instruction. In this report, Aspen WSI examines completion and cancellation rates in construction apprenticeship, the challenges apprentices experience in completing their programs, and strategies that are being used to support the success of these individuals. The report is based on national and state-level analysis of apprenticeship completion rates and dozens of interviews and focus groups with apprentices, journey workers, union representatives, construction contractors, pre-apprenticeship program leaders, and other stakeholders in the industry.

This report details the state of low-wage work in the restaurant industry and provides a profile of Restaurant Opportunities Center-United, an organization striving to empower low-wage restaurant workers, employers, and consumers to collectively improve job quality in the industry.

This report details the dynamics and challenges of the residential construction industry and provides a profile of the Workers Defense Project, a non-profit and membership-based organization based in Austin, Texas that seeks to provide low-wage workers, particularly those in the construction industry, with resources to improve their working and living conditions

In May, we celebrate Mother’s Day, a holiday created by Americans to honor our moms and their influence in society. With the presence of women with children in the workforce increasing, mothers are not only the glue that holds our homes together, but they are also the fuel helping to drive our economic recovery. Two-thirds of women with young children now work and nearly half are the primary breadwinner within their family. As more moms enter the workforce and “lean in” to build a successful career and household, however, the affordable, quality early care and education system their families need to lean on is noticeably absent. The women and moms working in the early care and education industry also face significant challenges. Low wages, few benefits and limited training or advancement opportunities are widespread in the early care and education industry, which contributes to high worker turnover, further eroding the quality of care.

In this event, speakers discuss how we can have both an early care and education system that provides good jobs and quality, affordable care.

Domestic workers—those that are employed in our homes to care for children, elderly and the disabled as well as perform a variety of other duties, such as cooking and cleaning—are critical to our economy, our society and our families’ well-being. Yet many domestic workers are paid little, receive no employee benefits, and may work in an environment with other challenges that can affect their health and safety.

At this event, panelists from academia, advocacy, organizing and philanthropy discuss the experiences of domestic workers and ideas and policies for improving their work. This event is the sixth discussion in a series titled, Reinventing Low Wage Work: Ideas That Can Work for Employees, Employers and the Economy, hosted by the Aspen Institute Economic Opportunities Program.

On July 25th 2012, the Aspen Institute Workforce Strategies Initiative hosted a conversation titled, “Taking Inventory of Retail Jobs: A Discussion on Work in the Retail Industry.”

Featuring: Carrie Gleason, Executive Director, Retail Action Project; Kim Owen, Vice-President of Human Resources (retired), QuikTrip Corporation; Zeynep Ton, Adjunct Associate Professor, MIT Sloan School of Management. Moderated by Steven Greenhouse, Labor and Workplace Reporter for The New York Times.

This is the third conversation in a roundtable series in 2012 titled “Reinventing Low-Wage Work: Ideas That Can Work for Employees, Employers and the Economy.” Low-wage jobs are a growing part of the U.S. economy, and AspenWSI is excited to continue this conversation about the nature of low-wage work, the challenges it presents to workers, businesses and the economy, and the opportunities we have for addressing these challenges at the Aspen Institute at a time when jobs and the economy are such critical topics for our country.

This report illustrates the state of low-wage work in the retail industry and provides a profile of the Retail Action Project, an organization striving to improve job quality in retail.