What does it mean to create a good job?

A Good Job is a job that has a combination of features that contribute
to employees’ economic stability, economic mobility, and dignity.
Why should good jobs matter to you, the business owner?

We offer tools to help you to improve the quality of the jobs you offer. This ‘Creating Good Jobs Module,’ gives an overview of the eight resources that help you learn what a good job actually is, what it means to offer a good job, why it is important, and where you can get started.

All resources were developed by Northern Initiatives in partnership with the Aspen Institute Economic Opportunities Program as part of the Shared Success demonstration.

Too many jobs in the US simply do not provide what workers need to support their families and build stable lives. Workers often face low pay, unpredictable schedules, insufficient benefits, dangerous working conditions, and few opportunities to advance. Addressing these job quality challenges — fixing work — is essential to building a fairer and stronger economy that works for everyone and creates shared prosperity among businesses and workers. While organized labor has been and continues to be foundational to the work of improving job quality, over the last few decades, we have seen a variety of organizations join this effort.

To better understand this emerging field of job quality practice, the Aspen Institute’s Economic Opportunities Program interviewed 22 practitioners across sectors from around the country who are leading efforts to improve work. Their organizations ranged from worker centers and labor unions to community development financial institutions and workforce development organizations. Our interviews explored how they define job quality, the motivations behind their work, what strategies and tactics they use to improve jobs, how issues of equity appear in their work, and the challenges they face.

In this report, Fixing Work: Lesson from Job Quality Practitioners, we make the case for why job quality work is so important, present insights and lessons learned from the practitioners we interviewed, and offer recommendations to investors and practitioners about how to engage in and support job quality efforts. We hope this paper helps job quality practitioners improve upon their work and inspires others working to improve economic opportunity to find a way to contribute to building an economy where all jobs are good jobs.

How good are the jobs in your small business? Use this tool to check what you’re doing well and where you can improve in six categories: hiring and onboarding, compensation, benefits and perks, workplace culture, employee development and advancement, and operations. To help both your employees succeed and your business grow, use this tool to find out which elements of a good job you already have and get ideas for making your jobs even better in the future. The results will guide you in adding features that attract and retain a strong workforce, ultimately strengthening your company.

Job quality is vital not only for workers, but also for small businesses and communities. Yet too many jobs today miss the mark on one of the key characteristics of a good job: providing enough pay to live on. Only 56% of full-time workers in the United States make enough money to cover their families basic needs. This problem is particularly acute at small businesses. Nearly 60% of low-wage workers work at businesses with fewer than 100 employees, and 35% of low-wage workers work at micro-businesses with fewer than 10 employees. Small businesses also struggle to address other characteristics of a good job, like providing adequate benefits, stable scheduling, and a positive work culture.

Recognizing this context, in 2022, the Aspen Institute Economic Opportunities Program (EOP) launched the Shared Success project, funded by the Gates Foundation. The project supports 11 community development financial institutions (CDFIs) across the country to integrate job quality support into their small business services with the goal of improving job quality for small business employees and building business resilience. Three years later, EOP has seen how grantees have used innovative approaches to recruit, advise, and incentivize small businesses to improve job quality.

In this event recording, leaders of CDFIs, their small business clients, philanthropic supporters, and other experts discuss the lessons learned from Shared Success, ranging from practical tips about strategies for engaging small businesses in discussions of job quality to the range of job quality improvements CDFI clients helped their businesses make.

This brief discusses the potential of data-driven impact procurement as a job quality strategy and specifically how, through strategic partnerships, Kaiser Permanente (KP) embedded job quality in its procurement practices from 2019 to 2023. It describes KP’s strategies to engage pilot partners, design the implementation process, and use the data and lessons from this work to inform future action. The analysis is derived from interviews conducted by EOP staff in 2024 with stakeholders involved in the California Good Companies/Good Jobs pilot. In addition to KP leadership, these stakeholders included leaders from the data analytics platform Working Metrics (WM), KP, and security services firm Blackstone Consulting Inc (BCI). Interviews focused on the context of each organization’s engagement in the pilot, the rationale for and design of the pilot, the results of the pilot and reaction of the organizations involved, and resulting changes in practices and policies. EOP staff also reviewed pilot materials from KP and WM, previous WM use case briefs, and literature on job quality and the procurement landscape. The interviews provided context regarding use cases for WM that predated the pilot, including information about organizations that were using the platform to inform vendor selection. Drawing from the research and interviews, the brief also provides recommendations for increasing the uptake of job quality-focused procurement in the private sector in California and nationwide.

Developed as part of the Shared Success Demonstration, this tool offers guidance for business advisors at CDFIs on how to have conversations with small business owners on job quality improvements. It centers business value and includes a variety of information and resources to assist business owners in addressing poor job quality.

For a guide of resources that complement this tool, see our topic guide on Small Business Job Quality Advising.

This calculator tool helps small business advisors illustrate the cost of employee turnover, encouraging business owners to invest in their staff to increase retention.

On this page, there are various tools, templates, and tips for hiring and onboaring new employees. Resources can help recruiters or managers decide what they need in a new employee, mitigate bias during the hiring process, create a recruiting strategy, and properly onboard new hires. All resources can be downloaded and include estimate reading times. This page also includes links to paid training from the Management Center for social justice and educational equity leaders. All the other free resources on this page, however, can be helpful for HR professionals, recruiters, or managers in any industry.

This six-step guide can help employers assess their employees’ financial stability and make an actionable plan to strengthen financial wellness. The foundational step includes assessing employee wages and benefits to ensure workers are earning a livable wage. The following steps guide employers through various financial wellness solutions, including how to implement and evaluate strategies and solicit feedback. This guide is written for employers, but it could also be used by workforce development professionals or worker advocates who work closely with employers.

This simple, user-friendly calculator serves as a tool to measure the income needed by a family to maintain an adequate standard of living in a specific community. It can calculate costs based on all counties and metro areas in the US and for 10 family types (one or two adults with zero to four children). Family budgets are calculated using seven components: housing, food, transportation, childcare, healthcare, taxes, and “other necessities.”