This guidebook offers an equity-based approach to research to strengthen the quality and authenticity of information used to drive decision-making. The guide addresses existing power dynamics and unintended biases in the creation of research and focuses on community members as authors and owners of information. In addition to describing seven inequities and opportunities for change in the research process, this resource provides guidance for community organizations, researchers, and funders. This resource may be particularly useful to individuals and organizations interested in centering input from community organizations, community members, and/or workers to inform job quality strategies.

This racial equity tool is designed to support workforce development organizations and practitioners to advance their racial equity practice. The assessment guides workforce development organizations and practitioners to evaluate their programs, operations, and culture in order to identify areas of strength and opportunities for growth. Practitioners can use the toolkit to explore approaches that support institutional racial equity, evaluate their current efforts, and plan next steps to strengthen their practices.

This Harvard Business Review article, written by a professor of operations at MIT Sloan School of Management, explains research findings about why good jobs—those with livable wages, predictable hours, training, and opportunities for promotion and growth—can also make retail businesses more stable and competitive. This article can be used to understand the business case for the “Good Jobs Strategy,” which involves investing in labor while strengthening operational effectiveness.

This toolkit provides leaders in the restaurant industry with practical resources for assessing, planning, and implementing steps to embed racial equity in workplace practices. Through partnerships with two restaurants, the toolkit highlights skills and tools critical to supporting restaurants on their racial equity journey and provides tangible examples to support implementation. This toolkit can help employers and their partners identify where racial bias may be operating in a restaurant’s policies and practices and implement solutions.

America’s youngest workers are facing their most dire employment prospects in recent history. The report captures the insights of a variety of service providers helping to connect young adults to jobs in today’s labor market. Published by Aspen WSI in January 2016, the report documents the results of a survey in which hundreds of service providers nationwide described their experiences serving young adults. The report also offers key considerations for practitioners and policymakers seeking to assist the large and growing population of disadvantaged young adults seeking to make meaningful connections to work in today’s labor market.

This discussion paper is designed to help Community Development Financial Institutions (CDFIs) define and measure job quality. It defines a quality job as one that contains most (if not all) of five elements: a living wage, basic benefits, career-building opportunities, wealth-building opportunities, and a fair and engaging workplace. The paper offers impact measurement practices to assess and report on job quality to help CDFIs encourage and support their business borrowers to enhance the quality of jobs they offer. While this resource is written for lenders, it has applications for all practitioners seeking to define and measure job quality within a firm.

The Racial Equity Toolkit provides a process and set of questions designed to analyze how policies, initiatives, programs, and budget issues benefit or burden communities of color. The toolkit can be used to guide the development, implementation, and evaluation of strategies and solicit input from community members and staff. Although the toolkit includes some information specific to the City of Seattle, it can be adapted by a range of stakeholders within and beyond local governments interested in centering racial equity in job quality strategies. This page includes the Racial Equity Toolkit alongside other resources from the Seattle Race and Social Justice Initative.

This publication highlights a business value assessment of a work-based learning project (WBL) conducted at Temple University Hospital-Episcopal Campus. The training, designed and delivered by District 1199C Training and Upgrading Fund in partnership with the University of Medicine and Dentistry of New Jersey, provided training to 21 mental health workers at the hospital from 2008 to 2009. In this paper, WSI describes the training model and discusses the value of the training to the hospital and employees. Research was based on qualitative and quantitative data collected before, during, and after the WBL project was implemented. The publication also highlights the business value assessment research methodology and the challenges and opportunities addressed in carrying out this type of evaluation. Both the work-based learning program and this research were funded through Jobs to Careers: Promoting Work-Based Learning for Quality Care. Jobs to Careers is an initiative of the Robert Wood Johnson Foundation, in collaboration with The Hitachi Foundation and U.S. Department of Labor.