This article highlights how public procurement can be a strategy to improve job quality.

This op-ed discusses the important role of essential workers and how coming out of the pandemic, we can ensure their contributions are fully recognized and valued.

This publication provides a guide to re-opening businesses in the restaurant sector and sets out a long-term vision for the restaurant industry after the shock of COVID-19. Based on input from restaurant owners across the country, the roadmap identifies ways restaurateurs can reimagine how they operate as practical, sustainable, and ethical businesses, including by reforming tipping and restaurant minimum wages. The business examples and innovative ideas have relevance for restaurant owners who are navigating the crisis and for workers and their advocates with a stake in the sector’s trajectory after COVID-19.

This set of principles provides guidance for COVID-19 policy responses that center equity and longer-term stability and prosperity–which remains relevant in the context of COVID-19 recovery and as a resource for understanding community needs after societal shocks. Policymakers and practitioners seeking to support workers and job quality may be particularly interested in the sections at the bottom of the page related to investing in community infrastructure and building an equitable economy.

This profile describes Linda Nguyen’s efforts to establish Community Benefits Agreements (CBAs) during her tenure with Jobs to Move America, a policy advocacy organization. JMA has taken an innovative approach to CBAs, developing contracts with businesses that receive public infrastructure funding. This resource can be useful for practitioners exploring different ways to structure CBAs to support quality jobs as well as those interested in the intersection of job quality and environmental advocacy.

This research report offers an overview of labor trends and systemic barriers to employment to contextualize Black women’s current economic and occupational status. The authors explore the history of Black women’s economic mobility; how occupational segregation, discrimination, and stereotypes impact Black women’s experiences in the labor market; and offer recommendations aimed at increasing economic equity. This resource may be of particular interest to individuals and organizations focused on learning about or addressing systemic barriers to race and gender equity in the labor market.

This series, informed by local job quality initiatives, can support workforce development professionals interested in beginning or strengthening engagement with employers to improve job quality. The reports are organized around three areas: 1) Strategies for Resourcing Job Quality Initiatives, with a focus on co-investment strategies with employers; 2) Practitioner competencies that can support staff engaged in job quality efforts with employers; and 3) Employer readiness characteristics to consider when determining employer partners. The last report also includes a link to a resource to help practitioners navigate employer resistance to change efforts. This series may also be useful for others interested in partnering on local job quality efforts, including economic development professionals and employers.

The Employer Engagement Question Bank is designed to help workforce professionals engage in conversations with businesses to support the job seekers they work with. This tool can be used to learn about a business with an eye toward providing workforce services, developing expertise about industry norms and practices, and building relationships that build credibility in discussions about strategies for promoting worker retention and advancement. The tool includes questions to build understanding of the business, its workforce needs, and a range of job quality factors including compensation, opportunities for advancement, and equity and inclusion. Workforce development practioners and other professionals who support workers can adapt the tool to meet their employer engagement goals.

The Voices from the Frontline initiative produced this brief to elevate the conversation around job quality in the workforce development field and what a focus on job quality for frontline workforce professionals could look like in practice. In addition to quantitative measures such as wages, the authors note that feeling a sense of purpose and ownership over one’s work can be beneficial for workforce professionals and the workers they serve. This publication has applications for workforce development organizations as they work to assess and improve their own internal job quality metrics.

This report examines definitions and research on job quality and provides a job quality framework based on findings. It focuses on job quality elements with the potential to support economic mobility. Designed to provide common ground for discussions around job quality, this report may be useful for practitioners and employers interested in exploring job quality frameworks and the link between job quality elements, worker well-being, and upward mobility.