This report examines findings from phase two of the Gig Worker Learning Project, an effort of The Workers Lab and the Aspen Institute Economic Opportunities Program. The purpose of this effort is to understand more about gig work and workers directly from gig workers themselves – motivations to do gig work; challenges being faced; and solutions that would impact gig workers personally, their families, and their work. The first phase of the Gig Worker Learning Project produced an analysis of existing research and recommendations. The phase two findings presented in this latest report emerged from participatory research which included more than a dozen focus groups and several participatory analysis sessions led by an incredibly diverse set of workers. It marks the beginning of The Workers Lab’s plan to help build greater advocacy for gig workers nationally.

In late 2023, Lee Health, one of the largest public health systems in Florida, began a virtual nursing pilot designed to understand the opportunities and implications of shifting this vital role into a virtual environment. I sat down with three Lee Health leaders responsible for the design and implementation of the virtual nursing pilot — Kim Gault, MSN, RN, business system analyst for virtual health and telemedicine; Max Rousseau, supervisor of virtual health and telemedicine; and Jonathan Witenko, system director, virtual health and telemedicine — to learn more about why this was a priority for the organization, the considerations they made, and the outcomes they’re seeking. This conversation took place over two interviews and has been edited for clarity.

Working people want more power over the terms and conditions of their work. Instead of viewing this shift as a threat or incursion, enlightened employers will find the opportunity in it. The same mechanisms that make a workplace more democratic, collaborative, and fair also can support and expand existing company priorities, from improving products and adopting new technologies to advancing diversity, equity, and inclusion efforts. While some business leaders have opted for the same tired tactics to undermine worker empowerment in favor of top-down control, a raft of innovations in worker voice, worker representation, and collaborations with labor unions offer an alternative path forward.

To help organizations apply these ideas, the Aspen Business Roundtable on Organized Labor and Charter, a media company focused on the future of work, have partnered to produce “The Shared Power Advantage: How to build a thriving company where workers have a seat at the table.” The playbook includes strategies for leaders hoping to strengthen their workplaces by empowering their employees.

In this brief, the Aspen Institute Economic Opportunities Program discusses Participatory Decision Making (PDM), including its history, the outcomes it helps create for workers and businesses, its importance in helping firms navigate technological changes and design work-based learning, and numerous examples including those from employee-owned companies.The scope of this brief is intended to help organizations working at the intersection of job quality and business competitiveness better understand how incorporating workers’ ingenuity through PDM is important for firm success and good jobs. This brief is a resource for workforce and economic development organizations, community development finance institutions, and other organizations that advise businesses or focus on or fund employer practice change, to help inform their job quality conversations and efforts with employer partners.

This piece provides an overview of job quality challenges affecting LGBTQ+ workers, including economic need, discrimination, and barriers to career advancement. The piece also contextualizes these challenges in the current landscape of anti-LGBTQ+ policies being passed in the United States.

In this event, Benjamin Lorr, author of “The Secret Life of Groceries: The Dark Miracle of the American Supermarket,” traces the history and evolution of the modern-day supermarket, exposes the grocery supply chain, and reveals the often exploited and underpaid labor that goes into making sure shelves are stocked. Lorr paints a vivid picture of how agricultural and meat processing workers, fisherman, truck drivers, and grocery store workers, among others, often endure poverty and sometimes worse as they work to feed our country.

In this event, panelists discuss the long-standing challenges that farmworkers face and how to build good jobs in this essential sector. In short, better jobs are possible and within reach. Multiple states have led the way in legislating better pay and protections, including the right to organize, a right these essential workers have long been excluded from.

In this event, Nick Romeo, author of “The Alternative: How to Build a Just Economy,” explores a paradigm shift in economic thinking, which challenges the prevailing notions perpetuated by many economists and business leaders. Romeo presents a vision of economies that are more equal, just, and livable, showcasing real-world examples of success and offering a glimpse into a viable alternative economic system.

In this event, leaders from both business and organized labor discuss how they can innovate and work together to achieve shared prosperity. The conversation offers a glimpse of how business leaders have begun to reimagine their relationship with organized labor, including a fireside chat with AFL-CIO President Liz Shuler.

This piece provides a summary and highlights from “Good Work in the Gig Economy: Building a Sustainable App-based Economy,” an Opportunity in America event EOP hosted in 2023.