This guide is designed to demystify and democratize the policy-making process, by sharing lessons learned during the Obama administration.

Toolkit distills lessons from interviews and convenings with both appointees and advocates about what worked and what we could do better. The guide is intended to aid advocates and organizers who want to use executive action to advance workers rights, or any progressive change.

Workforce intermediaries are uniquely positioned to help workers and businesses achieve mutually beneficial outcomes. Employers desire a workforce development approach that will address their most critical pain points, whereas workers seek opportunities to advance their economic security. In recent years, a wave of organizations has worked to take a “both-and” approach. These pioneers have recognized that job retention and recruitment are often linked to poor job quality, and that worker voice and input are critical to their ability to meet the demands of a dual-customer approach.

Members of the U.S. Chamber of Commerce Foundation’s Talent Pipeline Management (TPM) network are among those embracing this approach and leading on job quality and worker voice. The TPM Academy equips employers and their education and workforce development partners with strategies and tools to co-design talent supply chains that connect learners and workers to jobs and career advancement opportunities. And recently, the Foundation and the Aspen Institute Economic Opportunities Program developed a new curriculum focused on job quality to embed within the TPM Academy for businesses and business-facing organizations. The new course will be available this summer.

In this webinar, which took place on July 24, 2024, we hear from two members of the TPM network about how they have tapped into worker voice and worked with employers to drive job quality improvements.

This detailed assessment is a tool to help employers generate a report about their social and environment impact, including impact on workers, and to benchmark against peer companies. It includes measures of job quality, including compensation, benefits, safety, and worker ownership. Practitioners who work with businesses could direct them to this tool or even walk them through it.

This piece provides a summary and highlights from “Job Quality in the Fields: Improving Farm Work in the US,” an Opportunity in America event that highlighted the challenges of agricultural workers and ideas for improving their working conditions.

This report examines findings from phase two of the Gig Worker Learning Project, an effort of The Workers Lab and the Aspen Institute Economic Opportunities Program. The purpose of this effort is to understand more about gig work and workers directly from gig workers themselves – motivations to do gig work; challenges being faced; and solutions that would impact gig workers personally, their families, and their work. The first phase of the Gig Worker Learning Project produced an analysis of existing research and recommendations. The phase two findings presented in this latest report emerged from participatory research which included more than a dozen focus groups and several participatory analysis sessions led by an incredibly diverse set of workers. It marks the beginning of The Workers Lab’s plan to help build greater advocacy for gig workers nationally.

In late 2023, Lee Health, one of the largest public health systems in Florida, began a virtual nursing pilot designed to understand the opportunities and implications of shifting this vital role into a virtual environment. I sat down with three Lee Health leaders responsible for the design and implementation of the virtual nursing pilot — Kim Gault, MSN, RN, business system analyst for virtual health and telemedicine; Max Rousseau, supervisor of virtual health and telemedicine; and Jonathan Witenko, system director, virtual health and telemedicine — to learn more about why this was a priority for the organization, the considerations they made, and the outcomes they’re seeking. This conversation took place over two interviews and has been edited for clarity.

Working people want more power over the terms and conditions of their work. Instead of viewing this shift as a threat or incursion, enlightened employers will find the opportunity in it. The same mechanisms that make a workplace more democratic, collaborative, and fair also can support and expand existing company priorities, from improving products and adopting new technologies to advancing diversity, equity, and inclusion efforts. While some business leaders have opted for the same tired tactics to undermine worker empowerment in favor of top-down control, a raft of innovations in worker voice, worker representation, and collaborations with labor unions offer an alternative path forward.

To help organizations apply these ideas, the Aspen Business Roundtable on Organized Labor and Charter, a media company focused on the future of work, have partnered to produce “The Shared Power Advantage: How to build a thriving company where workers have a seat at the table.” The playbook includes strategies for leaders hoping to strengthen their workplaces by empowering their employees.

In this brief, the Aspen Institute Economic Opportunities Program discusses Participatory Decision Making (PDM), including its history, the outcomes it helps create for workers and businesses, its importance in helping firms navigate technological changes and design work-based learning, and numerous examples including those from employee-owned companies.The scope of this brief is intended to help organizations working at the intersection of job quality and business competitiveness better understand how incorporating workers’ ingenuity through PDM is important for firm success and good jobs. This brief is a resource for workforce and economic development organizations, community development finance institutions, and other organizations that advise businesses or focus on or fund employer practice change, to help inform their job quality conversations and efforts with employer partners.

This piece provides an overview of job quality challenges affecting LGBTQ+ workers, including economic need, discrimination, and barriers to career advancement. The piece also contextualizes these challenges in the current landscape of anti-LGBTQ+ policies being passed in the United States.

In this event, Benjamin Lorr, author of “The Secret Life of Groceries: The Dark Miracle of the American Supermarket,” traces the history and evolution of the modern-day supermarket, exposes the grocery supply chain, and reveals the often exploited and underpaid labor that goes into making sure shelves are stocked. Lorr paints a vivid picture of how agricultural and meat processing workers, fisherman, truck drivers, and grocery store workers, among others, often endure poverty and sometimes worse as they work to feed our country.