The COVID-19 pandemic placed enormous stress on small businesses and their workers, as closures and new public safety measures demanded that business owners shift operations and take creative steps to keep employees and customers safe. Small business owners became increasingly aware that the wellbeing of their employees is essential for business survival – and they forged new partnerships and took new approaches to support their workers.

Watch this discussion, hosted by the Aspen Institute Economic Opportunities Program and the National Fund for Workforce Solutions, to learn about strategies that small business owners and workforce organizations took to strengthen job quality for frontline workers in the wake of COVID-19. In this session, we hear from two restaurant owners in Baltimore, along with a workforce professional who helped them prioritize job quality through the pandemic.

Even before the pandemic, in an allegedly strong economy, workers at the bottom end of the opportunity scale were struggling to support themselves and their families. No single metric is more striking in this respect than the divisions in wealth between men and women, and between white households and households of color. White households have roughly 10 times the wealth of Black households. Households headed by single women have less than 40% of the wealth of those headed by single men. Broadening opportunities to participate in the ownership of business assets can help address this wealth divide and offer working people the opportunity to meaningfully participate in the success of our economy.

This discussion includes perspectives from research, business, policy, and worker-owners.

Across the nation, workforce development professionals made efforts to help workers connect to jobs and provide for their families amidst concerns about workplace health and safety during the pandemic. Due to occupational segregation and other factors rooted in structural racism, Black people, Indigenous people, and people of color were more likely to endure severe health consequences from the virus and to be concentrated in frontline jobs with high levels of exposure. In this webinar, panelists share about the crucial role workforce development professionals can play in advancing workplace health and safety, including through direct engagement with employers and partnerships with local advocacy organizations. Panelists also discuss how these strategies can be applied to other job quality areas and ways public and philanthropic funders can support this critical work.

Questions about the future of work shifted during the pandemic, prompting overdue discussions about workplace health and safety, the unemployment system, health insurance, and fair wages and benefits. What policies can support a thriving future of work? What roles do we want private business to play? And what strategies will build a future of work that addresses long standing inequities and inequalities and provides opportunities for all to thrive? California’s Future of Work Commission and Jobs and Recovery Task Force had been working on these questions since before the pandemic and had begun implementing innovative policies to address the critical challenges facing working people in today’s economy and tomorrow’s.

Before the pandemic, food and drinking establishments were an important part of the business fabric in communities across the country, and these businesses employed over 12 million people. But as food businesses lost customers during the crisis, millions of restaurant workers lost work. Food and drinking establishments have been an important source of employment for women and people of color, who are over-represented in the industry’s lower paid occupations.

In this conversation we talk about ideas for business practices, public policies, and partnerships, including an innovative public/private effort that’s addressing the interests that workers, small business owners, and communities all share in a thriving restaurant sector.

The pandemic placed the economy into a sickening tailspin. Did it also catalyze advantageous changes that expand opportunity and equity? Companies can share economic success through various models. Employee Stock Ownership Plans (ESOPs), worker cooperatives, profit sharing, and forms of equity participation all present different opportunities to share that success. Employee-owned firms have also shown strong resilience through economic downturns and often use management approaches that lead to higher-quality jobs. How can these strategies help shape economic rebuilding? How can they address the inequalities and inequities that have divided our society and help us build a more resilient economy?

In this event, Eduardo Porter discusses his book, American Poison: How Racial Hostility Destroyed Our Promise, in which he examines “how racial animus has stunted the development of nearly every institution crucial for a healthy society, including organized labor, public education, and the social safety net.” This book talk with the Eduardo discusses how we arrived here and the lessons history holds for finding a better way forward.

For many workers, jobs with low-wages and limited benefits left them uniquely vulnerable during the pandemic. This webinar features leaders from organizations that have worked with vulnerable workers to discuss how they are adjusting to new needs and challenges. This conversation features opening remarks from Dan Porterfield, president and CEO of the Aspen Institute, and a focus on strategies for strengthening supervision of frontline workers. Quality supervision is a key element of a quality job, and supervisors can play key roles in supporting frontline workers. We heard about two organizations’ work with companies on supervision of frontline workers and how that work changed in the context of COVID-19.

Workforce development has long recognized the importance of a quality job to a person’s life and has well-developed tools and strategies for preparing people to succeed in quality jobs. But what role can workforce leaders play on the demand side of the labor market equation to improve the odds that a quality job will be there for a qualified worker?

This conversation explores how workforce development leaders can encourage improved job quality in their communities, hearing from innovators from different types of organizations and engaged in very different local labor markets. We consider the role workforce organizations play with respect to influencing public systems, incentivizing changed business practice, empowering worker constituencies, and leveraging their own organizational practices.

To achieve vibrant communities and expand economic opportunity, capital must play a key aligning role. Business lenders and investors, including those such as CDFIs that seek social impact as well as financial returns, are important contributors to the local economy and job creation. But what kinds of jobs are the businesses they finance creating? What kinds of jobs do we want them to create? Can we influence the quality of these jobs? And what can job quality advocates in workforce development and other fields learn from pioneering investors and lenders about strategies to measure job quality in firms and drive business practice change?

This event features representatives from CDFIs and investors to discuss these questions.