Today’s politicized environment poses unique challenges for worker rights advocates. With Congress often divided, and many state and local governments as well, the path to improving worker rights through legislation is narrow. Nonetheless, we have seen some remarkable progress on worker rights over the last few years through executive action. Leveraging executive action, however, is not a straightforward and easily discernible path for grassroots activists and organizations interested in advancing worker rights and job quality.

In the “Toolkit: An Organizer’s Guide to Executive Action,” Mary Beth Maxwell, executive director of Workshop, demystifies and democratizes the policy-making process by sharing lessons learned during her time in federal government. Toolkit offers a blueprint for advocates inside and outside on how they can collaborate to build an economy that works for all and, in the process, rebuild a healthy democracy.

This webinar, co-hosted by the Aspen Institute Economic Opportunities Program and Workshop, featured a panel of experienced public servants and organizers. Speakers will dive into the lessons and stories from Toolkit and provide guidance to advocates and organizers striving to advance worker rights.

This training curriculum supports direct care supervisors to strengthen communication, critical thinking, teamwork, and problem-solving skills. Curriculum content includes improving active listening, learning how to ask questions, and giving and receiving feedback. While designed for direct care organizations, this curriculum has applications for practitioners across fields seeking to encourage supportive supervisory practices that are critical to job quality.

This employer toolkit is designed to engage employers in building pathways and opportunities to support career progression for workers, including by creating a supportive work environment through job redesign and supportive management. The toolkit includes information that can help employers make a business case, as well as embedded tools and case studies highlighting employer efforts. This toolkit is well suited for businesses, in particular HR professionals or other stakeholders involved in building internal career ladders. It also has applications for practitioners supporting employer practice change.

Workforce development practitioners can use this guide to build capacity to strengthen relationships with employers. Turn to page 8 for instructions on finding and using local labor market information to help jobseekers make educated job decisions and to inform employer engagement, and relevant programming. While the guide is designed for workforce professionals in the Chicago area, many of the listed resources are national or have equivalents in other regions.

The San Diego Workforce Partnership developed this list of seven actionable steps workforce development practitioners can take to assess and improve job quality. Strategies relate to spending, employer engagement, partnerships, building worker power, and measuring success. The Workforce Partnership also provides a job quality framework and a list of job quality indicators. Although designed for workforce practitioners, this tool can also be informative for others interested in strategies to improve job quality, including policymakers and economic development professionals.

This framework can help employers and their partners define job quality and design high-quality job opportunities in collaboration with workers, based on a menu of components of a quality job. The tool is built around three pillars that can help to attract and retain talent: foundational elements of a quality job such as wages and benefits, support elements such as training, and opportunity elements such as recognition.

MIT’s Good Jobs Institute created this framework to help employers seeking to improve worker experience, retention, and productivity to assess their performance across nine “essential elements” of a quality job. These include meeting an employee’s basic needs, such as through fair wages and a flexible schedule, and meeting “higher needs” such as personal growth, belonging, and recognition. While designed for employers, the framework has relevance for all practitioners seeking to define and assess job quality in an organization.

Workforce intermediaries are uniquely positioned to help workers and businesses achieve mutually beneficial outcomes. Employers desire a workforce development approach that will address their most critical pain points, whereas workers seek opportunities to advance their economic security. In recent years, a wave of organizations has worked to take a “both-and” approach. These pioneers have recognized that job retention and recruitment are often linked to poor job quality, and that worker voice and input are critical to their ability to meet the demands of a dual-customer approach.

Members of the U.S. Chamber of Commerce Foundation’s Talent Pipeline Management (TPM) network are among those embracing this approach and leading on job quality and worker voice. The TPM Academy equips employers and their education and workforce development partners with strategies and tools to co-design talent supply chains that connect learners and workers to jobs and career advancement opportunities. And recently, the Foundation and the Aspen Institute Economic Opportunities Program developed a new curriculum focused on job quality to embed within the TPM Academy for businesses and business-facing organizations. The new course will be available this summer.

In this webinar, which took place on July 24, 2024, we hear from two members of the TPM network about how they have tapped into worker voice and worked with employers to drive job quality improvements.

This piece discusses the need for upskilling in the public sector workforce. Private sector workers often enjoy more investment in their skill development and the piece argues for more investment in public sector upskilling and addresses the barriers to realizing this goal.

This assessment is a tool to help employers (primarily >150 employees) benchmark their talent management strategies against those other employers are undertaking and to determine where to focus practice change efforts. The topics covered in the survey include recruiting, hiring, retention, advancement, and more. A separate resource section also provides a variety of business-facing tools. Practitioners who work with businesses could direct them to this tool and even walk them through it.