Improving Job Quality Through Data-Driven Impact Procurement

This brief discusses the potential of data-driven impact procurement as a job quality strategy and specifically how, through strategic partnerships, Kaiser Permanente (KP) embedded job quality in its procurement practices from 2019 to 2023. It describes KP’s strategies to engage pilot partners, design the implementation process, and use the data and lessons from this work to inform future action. The analysis is derived from interviews conducted by EOP staff in 2024 with stakeholders involved in the California Good Companies/Good Jobs pilot. In addition to KP leadership, these stakeholders included leaders from the data analytics platform Working Metrics (WM), KP, and security services firm Blackstone Consulting Inc (BCI). Interviews focused on the context of each organization’s engagement in the pilot, the rationale for and design of the pilot, the results of the pilot and reaction of the organizations involved, and resulting changes in practices and policies. EOP staff also reviewed pilot materials from KP and WM, previous WM use case briefs, and literature on job quality and the procurement landscape. The interviews provided context regarding use cases for WM that predated the pilot, including information about organizations that were using the platform to inform vendor selection. Drawing from the research and interviews, the brief also provides recommendations for increasing the uptake of job quality-focused procurement in the private sector in California and nationwide.