The COVID-19 pandemic placed enormous stress on small businesses and their workers, as closures and new public safety measures demanded that business owners shift operations and take creative steps to keep employees and customers safe. Small business owners became increasingly aware that the wellbeing of their employees is essential for business survival – and they forged new partnerships and took new approaches to support their workers.
Watch this discussion, hosted by the Aspen Institute Economic Opportunities Program and the National Fund for Workforce Solutions, to learn about strategies that small business owners and workforce organizations took to strengthen job quality for frontline workers in the wake of COVID-19. In this session, we hear from two restaurant owners in Baltimore, along with a workforce professional who helped them prioritize job quality through the pandemic.
