PHI Coaching Approach

Overview

This training curriculum supports direct care supervisors to strengthen communication, critical thinking, teamwork, and problem-solving skills. Curriculum content includes improving active listening, learning how to ask questions, and giving and receiving feedback. While designed for direct care organizations, this curriculum has applications for practitioners across fields seeking to encourage supportive supervisory practices that are critical to job quality.

Related Resources

The Resource Library is the heart of the Job Quality Center of Excellence. Check out our recent additions below, and click “View All Resources” to explore more.

Submit a Resource

What resources have you found useful for advancing job quality? Share your favorites so we can consider adding them to the Job Quality Center of Excellence.

Submit A Resource